Shake Shack

3460 Waterlevel Hwy, Cleveland, TN 37323, United States
+1 423-472-2200
$$$ Hamburger restaurant , Fast food restaurant , Ice cream shop
(1664 Reviews)
Price Range $10–20

Shake Shack in Cleveland, TN, offers a straightforward, no-frills fast food experience centered around classic American burgers and comforting sides. Located right off Waterlevel Highway, it’s a convenient spot for a casual family night out or a quick meal on the go, especially given its drive-thru service that locals find easy and efficient. The atmosphere leans into a retro, old-school vibe, making it feel like a familiar neighborhood stop rather than a flashy chain.

The menu caters well to traditional fast food cravings with highlights like their Texas Toast BLT Pimento Cheese Burger and crispy Tater Tots, which come highly recommended by regulars. The fish sandwich and a variety of sides, from curly fries to fried pickles and pepper poppers, cover a range of tastes, making it a good option for groups with different preferences. For those finishing on a sweeter note, the large chocolate cone or classic ice cream treats offer a nostalgic dessert experience.

Visitors can expect a practical and casual dining routine that suits families or folks looking for reliably tasty comfort food without fuss. The ordering process can be a bit slow during busy times, especially when it comes to getting the right cheese or combo, so planning for a little wait or visiting during less crowded hours might help. Whether you’re swinging by for a quick cheeseburger and fries or a chilled shake to enjoy in the car, Shake Shack provides a low-key local eatery atmosphere that fits well with the relaxed pace of Cleveland life.

Highlights
Has fast service
Serves great dessert
Has great tea selection
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
What they serve
Serves coffee
Serves comfort food
Serves food
Quick bite
Serves small plates
Serves vegetarian dishes
Best for
Serves lunch
Serves dinner
Serves dessert
Has seating
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Parking
Free of charge street parking
Free parking lot
Plenty of parking

Openings Hours

Checking

Monday

Closed

Tuesday

Closed

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

10:00 AM - 9:00 PM

Sunday

10:00 AM - 9:00 PM

1664 Reviews
Hunter Lewis

19 Sep 2025

Shake shack is one of two restaurants that I’ve ever given a 5 star review to. They have some of the best food in Cleveland and at the best price too. It’s such a unique experience to pull up and be served in your car. I highly recommend you bring the family here for a night out. Recommend any burger or any side and finish it off with a shake!

Jessica Johanneson

18 Sep 2025

Burger was just a simple burger. Couldn't get a cheeseburger because they didn't have cheddar, just American cheese. The girl had to go back n forth several times. They should just have you pay when you order so you aren't trying to pay when she gives you the food. It was a cute place tho, very old school

Joshua Lawson

14 Sep 2025

this place has always had very tasty food hamburger steaks are the go for here with tater tots and slaw i come by a couple of times a month and it's never let me down and is just enough food for the price as well mr. poe beats sonic drive in any day of the week I wish it was open more days I don't care about any of the negative reviews I know how people are myself and they lie myself i tell the truth if something is wrong with any of the food they will make it right for you .

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